Privacy Policy

Introduction

JJOC LLC ("Company," "we," "our," or "us") is committed to protecting your privacy and ensuring you have a positive experience on our website and applications. This Privacy Policy explains our data collection practices, how we use information, and the protections we have in place to safeguard your data.

This Privacy Policy applies to our website (jjocllc.com), all associated web applications, and any services we provide. By accessing or using our website and applications, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

Data Protection Commitment

Data We Collect

JJOC LLC collects certain technical and usage information to provide, improve, and monitor our services. The data we collect includes:

• IP Address: Your internet protocol (IP) address, which helps us understand your geographic location and network information
• Browser Information: The type and version of web browser you use to access our services
• Device Information: Information about the device you use to access our website and applications (operating system, device type, device identifiers)
• Usage Data: Pages visited, time spent on pages, clicks, interactions, and navigation patterns within our website and applications
• Request Metadata: HTTP headers, referrer information, request timestamps, and other technical metadata transmitted during your interactions with our services
• Performance Data: Load times, error logs, and application performance metrics to identify and resolve technical issues
• Contact Form Data: If you voluntarily submit a contact form, we collect the information you provide (name, email, company name, message) for the purpose of responding to your inquiry

How We Use Your Data

JJOC LLC uses the data we collect exclusively for internal purposes:

• Service Monitoring: To monitor the health, performance, and availability of our website and applications in real-time
• Usage Analytics: To understand how users interact with our services, which features are most valuable, and where improvements are needed
• Service Improvement: To identify bottlenecks, optimize user experience, enhance functionality, and develop new features based on user behavior
• Security and Compliance: To detect, prevent, and investigate potential security incidents, fraud, or violations of our terms of service
• Technical Support: To troubleshoot technical issues, diagnose problems, and provide necessary support to our users
• Communication: To respond to inquiries submitted through our contact forms and provide requested information

All data collection and usage is limited to these internal purposes only. We do not use your data for marketing, profiling, behavioral advertising, or any other commercial purpose without your explicit consent.

Data Storage and Security

JJOC LLC implements industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data transmission using HTTPS encryption
• Access controls and authentication mechanisms
• Regular security assessments and vulnerability testing
• Secure logging and monitoring practices
• Data retention policies that limit storage duration to what is necessary

While we implement robust security practices, no system is completely impenetrable. We cannot guarantee absolute security, but we are committed to maintaining appropriate safeguards for your information.

Data Retention

JJOC LLC retains usage and technical data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Typically, we retain:

• Usage logs: Retained for 90 days for monitoring and troubleshooting purposes
• Analytical data: Aggregated data may be retained longer for trend analysis and service improvement
• Contact form submissions: Retained for as long as necessary to respond to your inquiry and maintain business records

After the retention period expires, data is securely deleted or anonymized. Exceptions may apply if we are required by law to retain certain information.

Your Rights and Choices

You have the following rights regarding your data:

• Access: You may request access to the personal data we have collected about you
• Correction: You may request correction of inaccurate or incomplete information
• Deletion: You may request deletion of your data, subject to legal obligations to retain certain information
• Opt-Out: You may disable cookies and limit certain data collection through your browser settings

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Similar Technologies

Our website may use cookies, web beacons, pixels, and similar tracking technologies to:

• Remember user preferences and settings
• Track usage patterns and improve user experience
• Diagnose technical issues and monitor application performance
• Prevent fraud and enhance security

You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking cookies may affect the functionality of our website and applications.

Third-Party Links and Services

Our website and applications may contain links to third-party websites and services. This Privacy Policy applies only to JJOC LLC's website and applications. We are not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third-party services before providing them with your information.

Children's Privacy

JJOC LLC's website and applications are not intended for individuals under the age of 18. We do not knowingly collect data from children under 18. If we become aware that we have collected data from a child under 18, we will take steps to delete such information promptly.

Changes to This Privacy Policy

JJOC LLC may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the "Last Updated" date below and, where appropriate, by providing notice on our website or through other means.

Your continued use of our website and applications following any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We will respond to all inquiries within 30 business days. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

Compliance and Legal Basis

JJOC LLC complies with applicable privacy laws and regulations, including but not limited to:

• General Data Protection Regulation (GDPR) - where applicable
• California Consumer Privacy Act (CCPA) - where applicable
• Other state and federal privacy laws

The legal basis for our data collection and processing is our legitimate business interest in providing, improving, and securing our services.